Maison Margiela, a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela, celebrates unconventional aesthetics and views fashion as an art of expression. The brand offers haute couture, ready-to-wear for women and men, the contemporary line MM6, footwear, interior design, and accessories including leather goods, fine jewelry, and fragrances.
In 2002, Maison Margiela became part of OTB Group. Alongside its sister brands, it continues to push the boundaries of modern fashion while maintaining its distinctive identity and heritage.
We are seeking a Team Leader for our Maison Margiela shop in Bicester, reporting to the Store Manager. This is a fixed-term contract with the possibility of extension to a permanent position.
Responsibilities include:
* Achieving commercial targets through effective team organization
* Providing a tailored customer experience to meet individual and team goals
* Coaching the team alongside the Store Manager, offering feedback to ensure high-quality service
* Enhancing sales performance through sales and stock analysis, product rotation, replenishment supervision, and visual merchandising
* Leading in delivering excellent personalized customer service and developing customer relationships via CRM initiatives
Profile:
* Strong interpersonal skills and empathy
* Proactive approach to delivering personalized customer experiences
* Confirmed retail experience with a focus on business and performance
* Attention to detail and meticulousness
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