Working hours
This role is available on a part-time, job-share or full-time basis.
Salary
Competitive package + company car.
Location
Norwich / East Anglia.
Overview
We offer a hybrid position that blends technical underwriting expertise with market‑facing commercial engagement, strengthening our commitment to customers and broker partners.
Responsibilities
* Lead Zurich’s growth agenda by combining underwriting leadership with proactive broker development.
* Originating, negotiating, and underwriting mid‑market risks while driving strategic broker engagement, panel development, and market influence.
* Develop, manage, and grow strong relationships across a defined broker panel, engaging strategically with senior brokers, clients, and key industry stakeholders.
* Identify, assess, negotiate, and underwrite complex mid‑market retail risks, applying advanced technical judgment to deliver profitable and tailored customer solutions.
* Conduct detailed analysis of broker performance, trading behaviours, and portfolio trends to maximise pipeline opportunities and drive increased share of wallet.
* Lead the identification, qualification, and conversion of new business pipeline, contributing directly to Zurich’s growth agenda and distribution strategy.
* Educate and influence brokers through presentations, product training, and communication of new initiatives, promoting best practice and strengthening proposition adoption.
* Monitor and interpret market trends, competitor activity, and regulatory developments to inform underwriting appetite, pricing approach, and proposition development.
* Collaborate effectively with wider underwriting, distribution, and other business teams to ensure seamless service delivery and a consistent market‑leading broker experience.
* Capture, interpret, and share market intelligence to support strategic decision‑making and contribute to continuous improvement across portfolios and broker relationships.
* Support the refinement of portfolio objectives and the execution of Zurich’s new business strategy by contributing insight, challenge, and expert perspective.
* Champion Zurich’s distribution strategy through all broker interactions.
* Act as a connector between underwriting and distribution, strengthening alignment and consistency.
* Mentor colleagues by sharing technical insights, market trends, and best practice underwriting.
Requirements
* Significant experience in mid‑market commercial/retail underwriting, with strong technical and analytical capability and the ability to assess and structure complex risks.
* Deep understanding of the UK General Insurance landscape, including market dynamics, broker trading behaviours, and mid‑market distribution.
* Proven success in managing, developing, and growing high‑value broker relationships, with the ability to influence, negotiate, and build rapport at senior levels.
* Strong commercial and strategic mindset, with a track record of identifying, qualifying, and converting new business opportunities and supporting sustainable portfolio growth.
* Confident communicator, skilled in delivering presentations, sales and product training, and clear underwriting rationale to brokers, clients, and internal stakeholders.
* Excellent planning, organisation, and time‑management abilities, capable of prioritising effectively in a fast‑paced environment and balancing underwriting and relationship development responsibilities.
* Experience mentoring or coaching colleagues, contributing to team development and knowledge sharing.
* DIP CII qualification (or working towards it) preferred.
Benefits
12% defined non‑contributory pension scheme, annual company bonus, private medical insurance, option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits.
Equal Opportunities
We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic. As an inclusive employer, we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview.
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