18 hours per week - £28,800 pro rata (£13,824 actual) An exciting opportunity has arisen for an experienced Business Support Officer to join the team at the Hospice of the Good Shepherd This role will involve supporting the Chief Executive and the Senior Management team with the day-to-day business operations and key governance processes within the organisation as well as providingTrustee Board governance and support. The role will also provide support to the Chief Executive and leadership team for specific projects. The successful candidate will have: Excellent secretarial/administration skills An ability to form strong, positive links with internal and external stakeholders High levels of organisation and attention to detail Excellent communications and teamwork skills A good understanding of charity/board governance. Excellent IT/Database/Technology experience and knowledge A high level of discretion and confidentiality The nature of this role requires the post holder to occasionally work outside normal working hours (evenings) on a quarterly basis to support Board and/or Committee meetings. If you would like any more information about the role, please contact the People & Development Team on 01244 851091 or people.development@hospicegs.com About Us The Hospice is a great place to work and volunteer. Based in Backford, Chester (with retail shops in Chester and Ellesmere Port), the Hospice provides specialist palliative and end-of-life care in a welcoming and compassionate environment. Our specialist team of medical and nursing staff deliver end of life care to our patients and support their families, carers and friends but our services are varied across a number of disciplines and reflect the diverse nature of our care and support. In addition to Doctors, Nurses and Health care roles, we employ staff in a wide range of roles including Fundraising and Retail in our charity shops, Housekeeping and Catering, Social Work and Family Support such as Counselling and Spiritual Care, Living Well / Day Services as well as Business Support functions such as Administration, People & Development and Finance. We also have a large number of Volunteer roles in all these service areas. We have been supported by our volunteers ever since the hospice was established and we now have over 400 people contributing their time in so many different ways. Every hour volunteered allows us to continue providing specialist care and we are always welcoming applications for new volunteers so please get in touch. We believe that equality of opportunity and freedom from discrimination is a fundamental right for everyone, and that diversity within our organisation and our community is a strength to be valued, promoted and developed. Being a part of and supporting such a diverse community, it is vital that our staff and volunteer team represents the community in which we work. We welcome applications from people from all walks of life and backgrounds irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We understand that people perform better when they can be themselves and that by creating an environment that includes everyone, our staff will perform to their full potential. We do not discriminate against employees and volunteers or applicants and select the best person for each job or role based on relevant skills and experience. Our People Our Benefits Pension Defined Contribution Company Pension scheme for all staff (and NHS pension for some Clinical roles* Conditions apply). NHS Terms and Conditions NHS Agenda for Change terms and conditions for Nurses and Health Care Assistants. SAS contract terms and conditions for Hospice Doctors. Salary Sacrifice Benefits Cycle to work, home technology, holidays and more. Employee Assistance Programme 24/7 confidential support and counselling service for staff. Discounts and Lifestyle Savings Eligible for Blue Light Card and Vivup Highstreet savings. In most retailers and supermarkets. Generous holiday entitlement Starting at 28 days bank holidays and increasing with service. Flexible Working We offer flexible working and hybrid working for those roles that enable it. Mental Health First aiders on-site Onsite Café and staff discount Long Service Awards and Employee Recognition Free on-site parking Wellbeing Initiatives Our Values Care & Compassion Dignity & Respect Excellent Communication Teamwork & Collaboration Trust & Honesty Our Strategic Priorities Our Care We will continue to provide high quality, safe, compassionate, person-centered care across all the services we provide. Our Culture We will lead, grow, and develop an open, engaging culture with our colleagues and service users and develop collaborative relationships with our commissioners and communities. Our People We aspire to an organisation where our people have the skills, behaviours, and values necessary to deliver excellent service. Our Resources We will strive for financial sustainability, faster innovation and achieve efficiency through continuous quality improvement. Documents