CSI Technical Manager - Dover - Priory Court
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HMRC is the UK's tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK's public services and help families and individuals with targeted financial support.
HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations.
FIS provides HMRC with an effective investigation arm to enforce the Department's compliance policies. This enables the Department to deliver against the strategic responsibilities across all the taxes and duties it administers. This includes complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, VAT and Self-Assessment repayment frauds and a host of other fraud attacks targeted at the tax system.
FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery support teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring nobody is beyond our reach.
Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime.
Crime Scene Investigation team within Covert Operations, Digital Exploitation (CODE), part of HMRC's Fraud Investigation Service (FIS) is an integral role in His Majesty's Government's fight against serious and organised crime, attending crime scenes to recover fingerprints, DNA and other evidence and supporting investigations totalling hundreds of millions of pounds each year.
We are seeking to recruit a CSI Technical Manager to support the HMRC Crime Scene Investigation team towards implementation of ISO 17020 and Forensic Science Regulator Code of Practice accreditation. The candidate will assist FIS Investigation Officers in delivering all aspects of forensic support, developing intelligence in the proactive environment, and securing forensic evidence in reactive operational activity. The nature of the role means flexibility is key, with opportunities for frequent travel throughout the UK and overnight stays likely as part of a pan-UK CSI team.
The role of CSI Technical Manager requires the undertaking both CSI accreditation related activities and operational forensic CSI activities.
The role will require the development and maintenance of CSI Policy documentation to support the organisation in achieving and retaining ISO17020 accreditation and compliance to the FSR Code of Practice. This will include the design and implementation of validation and verification tasks, recording and monitoring of data, undertaking training and Competency activities and subsequent involvement in the participation in UKAS accreditation assessments.
The role will require attendance at crime scenes to examine, record and recover forensic evidence to support investigations by maximising forensic intelligence and evidential opportunities. Support the HMRC CSI team in achieving and retaining ISO 17020 and FSR Code of Practice accreditation and ensuring that quality standards are maintained.
Develop, review and maintain CSI policy and procedure documents that are compliant with ISO 17020 and the FSR Code of Practice.
Undertake and record competency assessments and proficiency testing for the CSI team.
Support the design and implementation of CSI technical method validation plans.
Support the design and implementation of any batch testing of consumables and other anti-contamination strategies.
Ensure that all duties undertaken are completed in compliance with ISO 17020, and other statutory and regulatory requirements as applicable.
Provide technical advice and guidance to the HMRC Quality Management team, CSI Technical Management team, and the CSI team.
Identify and maximise forensic intelligence and evidential opportunities to support HMRC objectives.
Participate in the delivery of forensic training to HMRC investigators.
Completion of a recognised, post-academic Crime Scene Investigation training course from the College of Policing, a Law Enforcement Agency or equivalent professional training provider.
Considerable experience in the field of crime scene examination and ongoing forensic case management in serious and complex investigations.
Full UK Driving licence including manual transmission. We recognise that some people cannot drive due to a disability or underlying health condition and may not be able to meet this requirement. Completion of a recognised, post-academic Crime Scene Management/Crime Scene Coordination Course from the College of policing, a Law Enforcement Agency or equivalent professional training provider, and experience in that role.
Experience of supporting fraud investigations.
Experience of contributing to a quality management system, such as the production of standard operating procedures, the conduct of internal auditing, or the development of competency and validation frameworks.
Please note that there is an expectation that DNA and Fingerprints will be held on elimination databases.
Training Requirements
As part of ongoing professional development, relevant training will be identified and provided in line with the existing experience of the successful applicant and the business requirements of the job role. Training and Assessment Period (TAP) is 12 months.
Public and Personal Safety Training (PPST)
Applicants will be required to be cleared by an occupational health assessment to be able to attend a public and personal safety training (PPST) course. Successful completion of the PPST is required to undertake duties away from the office for this role. Full UK Driving licence including manual transmission
Completion of a recognised, post-academic Crime Scene Investigation training course from the College of Policing, a Law Enforcement Agency or equivalent professional training provider.
Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.Family friendly policies.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Interviews will take place via video link. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. Important information for existing HMRC contractual homeworkers:
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).