Lidl GB
Location: London
Job Title: HR Systems Consultant – Head Office
Salary: £49,500 up to £66,000 per annum (depending on experience)
Summary: At Lidl, we offer a hybrid working model: spend three days or more in our state‑of‑the‑art office, enjoy an on‑site gym, restaurant and more perks, with up to two days at home for work/life balance. We need an HRIS professional with technical know‑how and collaboration skills to keep our HR technology ready for every colleague and challenge.
What you'll do:
* Serve as the ServiceNow Case Management & Virtual Agent expert liaising with national and international HR teams.
* Support the management & usage of other HR information systems (Centric, SAP HCM, SuccessFactors) as needed.
* Liaise with stakeholders to implement the product roadmap and raise key issues.
* Plan, negotiate and implement system enhancements based on end‑user feedback and business strategy.
* Lead and deliver continuous technical improvement projects.
* Coordinate ongoing training needs analysis & programs for all end users.
* Develop strong working partnerships with relevant stakeholders.
What you'll need:
* Experience configuring and managing an HR information system.
* Expert knowledge of ServiceNow Case Management & Virtual Agent (preferable).
* Adept at learning new HR information systems.
* Ability to manage multiple projects concurrently.
* Strong organisational and collaboration skills.
* Pro‑active and entrepreneurial attitude.
* Effective problem‑solving skills.
* A self‑assured and adaptive communication style.
* Customer‑focused approach to system development.
What you'll receive:
* 35 days holiday (pro rata).
* 10% in‑store discount.
* Sabbatical.
* Enhanced family leave.
* Pension scheme.
* 10% non‑contractual London weighting.
* Plus, more of the perks you deserve.
We value diversity, equity and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful and inclusive environment.
Disclaimer: Due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
#J-18808-Ljbffr