Client Administrator
Capital International (Jersey Limited) is recruiting a resource to assist with client and investment administration during their transition to various support services within the Group. This role will cover a range of administrative tasks supporting the team with their oversight service coordination, day to day file maintenance tasks and undertaking of periodic client file reviews for AML purposes.
This opportunity offers varied exposure for those candidates seeking exposure to investment management and ample scope for career advancement.
What you’ll do:
Oversight Service
1. Maintaining the schedule of cases and ensuring reporting is delivered in a timely manner
2. Establishing client structure in a core investment system, Tercero
3. Monitoring receipt of relevant periodic reporting data from underlying asset managers
4. Coordinating relevant security set ups
5. Running and auditing performance
6. Report generation and initial checker
7. Liaising with lead relationship manager regarding problem resolution
8. Review of routines to maximise efficiencies, through use of in-house systems
9. Preparing bespoke commentary for review by relationship manager
Carry out scheduled periodic file reviews for clients & intermediaries
10. Completing a Client Risk Assessment template
11. Checking for outstanding CDD tasks on our portfolio/CRM system (Assetmax)
12. Review CDD / SOF / SOW to highlight deficiencies and any remediation required
13. Review transaction records to flag unusual movements
14. Contact clients for relevant information
15. Record new tasks on CDD on Assetmax
16. Ensure record keeping and data integrity is up to date and accurate
17. Manage periodic review schedule
Client focused administrative tasks
18. Monitoring and corroborating unexplained transaction by clients for AML purposes
19. Clearing the daily exception reporting generated by AML client screening tools
20. Managing and recording of client trigger events following policy guidelines
21. Client communication & periodic chasers for the above as required
22. Recordkeeping including closing and new business register maintenance
Assist the broader team with general aspects of administration, including
23. Data collation for regulatory reporting
24. Operational support for middle office and investment team
25. Assisting the investment team with quarter end reporting processes for clients
26. Fund and strategy fact sheet preparation
27. Collating and sending performance data to external gatekeepers
What you’ll need to succeed:
28. Customer service focus
29. Strong organisational skills & attention to detail
30. Effective time management
31. Good communicator, both written and verbal
32. Team player, dependable and reliable
33. Proficiency in MS Office, in particular Excel.
At all times the Groups values should be at the heart of everything and consistency of evidence of adherence to the values will be a key aspect of the role.
Excellence - focus on accuracy and outstanding client service
Integrity - an ability to do the right thing and not fly solo
Innovation - have a keen eye for improvements in process or approach
Who we are
At Capital International, we're more than just a company; we're a vibrant team of innovators dedicated to putting our clients at the centre of everything we do. From a small investment firm established in 1996 in the Isle of Man, we've evolved into a dynamic global team of over 240 professionals based in the Isle of Man, South Africa and Jersey, all united by a shared vision. Our significant growth over the past two decades has not dulled our commitment to the family values that were woven into our foundation. Embracing a culture of Innovation, Integrity, and Excellence, we empower our team members to think creatively and push boundaries in everything they do. Join us, and be part of a forward-thinking environment where your ideas can thrive and make a real impact in propelling us forward.
Our promise to you
At Capital, we invest wholeheartedly in our people, offering not just competitive salaries but a comprehensive range of benefits that prioritise your well-being and career advancement. Enjoy the peace of mind that comes with private health care and life insurance, while our flexible working hours ensure you achieve the perfect work-life balance. Our pension scheme, alongside volunteering opportunities for those keen to give back, reflects our commitment to your future and our community.
We believe in empowering our team members to take charge of their growth. That’s why we provide extensive training and development programmes designed to help you drive your career forward and hone your leadership skills. Moreover, you’ll have unique access to our innovative products, allowing you to engage fully with your professional environment.
If our benefits resonate with you, you’ll also appreciate the positive and supportive atmosphere created by our welcoming colleagues. At Capital, we cultivate a culture built on trust and open communication, where collaboration is key, and every achievement is celebrated. Join us and contribute to a team that strives for excellence and values your unique insights and contributions.
34. Transparent Communication: Embrace open dialogue and transparency. Your voice matters!
35. Excellence Commitment: Keep promises, deliver quality work, and take ownership.
36. Respectful Collaboration: Value diverse perspectives through constructive discussions.
37. Result Recognition: Celebrate success and take pride in your impact.
38. Team Synergy: Stand by your decisions, support your team, and take pride in our collective achievements.