The role of a Telco Field Engineer at Canonical
The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.
Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.
As part of the Canonical Field Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G and beyond. This role is a hands-on role where you will both design and implement solutions.
Location: Remote-based, Americas
What your day will look like
1. Match customer requirements to advanced capabilities in the VNF/CNF/NFVi/NFVO/VNFM/VIM/MEC space
2. Provide technical pre-sales consulting to Service Provider teams
3. Design and implement telco-grade open source multi-tenant private clouds and micro clouds
4. Deploy cloud solutions for our customers (OpenStack, Kubernetes, MAAS and Ceph)
5. Investigate, report and/or fix software defects uncovered during customer deployments
6. Demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco (automation scripting, terraform, etc.)
7. Learn model-driven operations with Juju charms for Kafka, Hadoop, PostgreSQL, MongoDB, NGINX, and more
8. Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions
9. Learn from customer engagements and drive meaningful product improvements
10. Shape our roadmap to accelerate our growth in the telco market
What we are looking for in you
11. Python software development experience (mandatory - intermediate level)
12. Terraform automation experience
13. A thorough understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space
14. Technical understanding of key telco technologies like CPU Pinning, NUMA, SRIOV, DPDK, etc
15. A thorough working understanding of the architectures and infrastructure of MNOs and CSPs
16. Working knowledge of Mobile Packet Core, Radio, VAS, OSS/BSS
17. Understanding of best practices for open source technology in telco virtualisation
18. Working knowledge of Linux, Openstack and Kubernetes networking
19. A passion to automate and improve all aspects of open source products and tooling
20. Ability to lead complex projects from start to finish
21. A collaborative attitude with a keen eye on customer success
22. Excellent communication and presentation abilities
23. Able to travel up to 50% of the time for events, customer meetings, project delivery
Additional skills that you might also bring
24. Second language
25. Track record of open source contributions
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
26. Fully remote working environment - we’ve been working remotely since !
27. Personal learning and development budget of 2,USD per annum
28. Annual compensation review
29. Recognition rewards
30. Annual holiday leave
31. Parental Leave
32. Employee Assistance Programme
33. Opportunity to travel to new locations to meet colleagues at ‘sprints’
34. Priority Pass for travel and travel upgrades for long haul company events