Customer Service Administrator Norwich | Hybrid (3 days office / 2 days remote) £26,780 basic + approx. £500 bonus (£27,280 OTE) We’re recruiting on behalf of a well-established specialist systems provider based in Harlow who are looking to add a Customer Service Administrator to their growing team. This is a fantastic opportunity for an experienced Administrator who enjoys customer interaction and thrives in a structured, professional environment. To be considered, you must live within a 30-minute commute of Norwich, as this is a hybrid role with regular office attendance. The Role – Business Services Administrator: As a Business Services Administrator, you’ll be a key point of contact for tenants and internal teams, providing essential administrative support across the business. Key responsibilities as an Administrator will include: • Acting as a Customer Service Administrator, handling inbound calls and emails • Logging all communications accurately on internal systems • Scheduling engineer appointments for safety checks and maintenance • Providing administrative support to Contract Managers • Updating and maintaining customer portals • Responding to queries from customers and internal stakeholders • Ensuring all administrative processes are followed correctly...