We are on the hunt for an experienced Cruise Consultant to join an award-winning travel company who have a great reputation in the travel industry. The Cruise Consultant will be arranging a wide range of bespoke cruises to travellers across the globe. This exciting opportunity is ideal for a cruise loving travel agent or tour operator with a passion for cruise. Homeworking and office roles available.
Our client establishes a superior customer service experience, promoting customer retention and maintaining their ‘can do’ ethos within the company.
Cruise Consultant Duties:
* Creating and Booking Luxury European and Worldwide cruise and packages for travellers across the globe.
* Professionally handling inbound telephone and email enquiries.
* Arranging port transfers, upgraded cabins and other related ancillary products.
* Offering advice and recommendations to customers.
* Offering a cutting edge customer service.
* Participating in cruise ship visits and FAM trips to increase product knowledge.
Requirements:
* Experience selling a range of cruises from a cruise specialist, tour operator or travel agent background
* Exceptional customer services skills with excellent knowledge of cruises
* Meticulous attention to detail
Benefits:
* Uncapped commission, base salary and quality leads provided
* FAM trips
* Ship visits
* On-going training
* Career progression
* Pension
* Working for a dynamic and forward thinking tour operator in which you will be rewarded for your hard work.
Please note suitable applicants from a tour operator or travel agency with cruise sales experience will be considered for this role.