Job overview
The Organisational Development Facilitator is responsible for delivering a professional, client-centred, internal Organisational Development service to meet the needs of the organisation.
Main duties of the job
1. Design, deliver and evaluate training and development interventions that are aligned to the I.CARE values including facilitation of workshops, and/or team development and a welcome introduction for corporate induction.
2. Working with Head of OD, develop leadership capability across the organisation, through a range of methods including training, coaching, mentoring, self-development, on the job development and e-learning.
3. With HR colleagues and the Head of OD, develop and deliver team and management interventions to resolve conflict in teams and promote effective team working e.g. designing and implementing initiatives.
4. Working alongside leaders to develop and deliver a strategic approach to performance improvement, engagement and change management to support the achievement of the Trust’s desired culture and behaviours.
5. Take an active role in project management and communication activities e.g. promoting Staff Survey and monitoring of actions following feedback from local and the national staff surveys.
6. Work with managers to develop bespoke events e.g. facilitated away days or tailored departmental training, advising on content and format where appropriate.
7. Act as a role model and coach members of staff on a one-to-one basis
8. In conjunction with the Head of Organisational Development produce effective training needs analysis and evaluation reports on training and development activity and its effectiveness.
Working for our organisation
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work
Detailed job description and main responsibilities
9. Deliver presentations and facilitate meetings and workshops to a wide range of audiences, agreeing actions and plans for work programmes and initiatives.
10. Pro-actively engage in relationship-building with key stakeholders; including the Executive Team & Directors, Senior Managers, Line Managers, other corporate services, staff, and clinicians/medical staff
11. Undertake information gathering to inform projects and to identify potential funding opportunities utilising the knowledge gained to inform the Trust.
12. Ensure that managers and leaders are supported in developing a culture in which staff act in accordance with the I.CARE values and in the interests of the trust.
13. Supports the translation of national policies and initiatives into effective local action, by planning and delivering organisational development interventions to support the necessary organisational and service developments.
14. Ensure training programmes are designed, where possible, with a robust evidence base.
15. Present information to a wide range of stakeholders, including patients and user groups in formal settings.
16. Occasionally develop business cases for delivering new OD initiatives that will meet the strategic direction of the Trust.
17. Take responsibility for own learning and development by recognizing and taking advantage of all opportunities to learn, including participation in development review, supervision, action learning and by maintaining a professional/personal portfolio of learning.
18. Participate in team, professional and personal development activities and promote a commitment to continuous professional development and improvement.
Person specification
Education/Qualifications
Essential criteria
19. Degree or equivalent experience
20. Evidence of continuous professional development
21. Full / Part CIPD qualification or equivalent or a willingness to work towards one
Desirable criteria
22. Coaching qualification or a willingness to work towards one
Skills & Abilities
Essential criteria
23. Ability to analyse and interpret data
24. Ability to use a coaching style in 1-2-1s and group learning
25. Ability to work in an environment of constant change.
26. Highly developed interpersonal and communication skills with the ability to articulate complex information
27. Excellent presentations skills
28. A strong communicator who can build relationships across all levels and has the ability to influence key stakeholders.
29. Able to demonstrate the ability to build effective relationships
30. Highly developed, demonstrated teamwork skills.
31. Ability to manage conflict and difficult conversations between staff
32. Ability to problem solve problems through analytical and structured thought processes
33. Good negotiation and influencing skills
34. Analytical skills, able to exercise discretion and make decisions
35. Ability to plan and organise a range of activities, formulate and adjust plans
Knowledge & Experience
Essential criteria
36. Experience of devising programmes specifically to promote leadership, management and team development
37. Experience of providing expert facilitation, coaching and personal and team development to all levels of staff
38. Experience of working in OD at a senior level, in a complex environment.
39. Evidence of providing professional advice and support to managers within the scope of the role
40. Experience of regularly using a range of IT packages (including Excel, Word, PowerPoint, Outlook)
SAFEGUARDING CHILDREN AND ADULTS
To comply with the Trust’s Safeguarding Children and Adults policies, procedures and protocols. All individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults This will require you to:
41. Ensure you are familiar with and comply with the London Child Protection Procedures and protocols for promoting and safeguarding the welfare of children and young people.
42. Ensure you are familiar and comply with the London Multi Agency Safeguarding Vulnerable Adults Pan London Procedures.
43. Ensure you are familiar and comply with local protocols and systems for information sharing.
44. Know the appropriate contact numbers and required reporting lines.
45. Participate in required training and supervision.
46. Comply with required professional boundaries and codes of conduct
Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.