Overview
As a Field Infrastructure Engineer, you will play a key role in maintaining and enhancing IT infrastructure, ensuring the reliable delivery of core services across a UK-wide estate.
Responsibilities
* Support the maintenance and optimisation of the organisation's technology infrastructure.
* Ensure smooth deployment, configuration, and troubleshooting of hardware and software systems.
* Collaborate with internal teams to address technical challenges effectively.
* Monitor system performance and implement necessary upgrades or adjustments.
* Provide technical support and guidance to end-users as needed.
* Prepare and maintain detailed documentation of systems and processes.
* Ensure compliance with organisational and industry standards.
* Participate in planning and executing infrastructure improvement projects.
Qualifications
* Degree in IT, Engineering, or a related discipline (or equivalent practical experience).
* Relevant certifications such as CCNP, MCSE, or equivalent.
* Strong technical expertise across core infrastructure, including networking, servers, end‑user computing, and site technologies.
* Solid understanding of network services (DHCP, DNS, IP) and advanced troubleshooting techniques.
* Familiarity with ITIL‑based service management practices, including incident and problem management.
* Experience working in a field‑based role, including travel, site access, and health & safety considerations.
* Excellent communication and stakeholder management skills, with the ability to work independently and collaboratively.
Compensation and Benefits
* Salary ranging from £45,000 to £50,000 per annum.
* Opportunities for professional growth.
* A collaborative and supportive working culture in a not‑for‑profit environment.
* Comprehensive benefits package (details to be confirmed).
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