An opportunity has arisen for a Service Advisor to join a well:established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Service Advisor, you will be delivering high:quality aftersales experience through customer:facing service coordination and support.
This full:time permanent role offers a salary range of GBP 27,500 : GBP 33,000 and benefits.
You will be responsible for
* Acting as the first point of contact for customers both face to face and over the telephone
* Managing service bookings and keeping customers updated throughout the process
* Liaising with workshop and internal departments to ensure smooth workflow
* Supporting service:related administration and record keeping
* Advising customers on additional services such as maintenance plans and vehicle health checks
* Ensuring a consistently high standard of customer satisfaction and care
* Handling queries professionally and efficiently
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Ideally have 1 year of experience working in a franchised car dealership
* Strong customer service focus with a professional and friendly approach
* Confident communication skills, both verbal and written
* Good IT literacy and ability to use dealership systems
* Ability to multitask and manage a busy workload effectively
* Full UK driving licence
Whats on offer
* Competitive salary
* Performance:related bonus opportunities
* Company pension scheme
* Company Car
* Generous annual leave entitlement
* Bereavement leave
* Manufacturer and internal training and development support
* Employee wellbeing and recognition initiatives
* Staff discounts and benefits platform
* Career development opportunities within a growing organisation
This is a great opportunity for an experienced Service Advisor looking to join a respected automotive business with strong values and genuine career progression.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
: