Crew Member
The role of a Crew Member is vital to our store operations. You will be responsible for various tasks, including taking orders and performing deep cleaning duties.
As part of a diverse team, you must work efficiently in a fast-paced environment, multitasking to meet customer needs promptly.
Our stores can become very busy quickly, requiring constant alertness. You should be ready to assist customers at all times, whether taking orders, helping with kiosks, or providing extra sauces and napkins.
The quality of service we provide leaves a lasting impression and influences customer return. It is essential to listen to and value our customers' concerns and questions.
Key responsibilities include (but are not limited to):
* Communicating effectively with team members
* Remaining on your feet for most of your shift
* Working efficiently in a fast-paced environment
* Stocking all areas, including frozen and dry products
* Safe lifting of stock
* Taking orders at the front counter or drive-thru
* Handling cash transactions
* Collaborating with team members
* Cooking food
* Preparing in-store, drive-thru, and delivery orders
* Managing the drinks station
* Communicating with Uber drivers, who are part of our team
* Delivering orders to customers in the dining area
* Sweeping and mopping floors
* Performing detailed cleaning tasks, including scrubbing tables and units
* Washing dishes using proper methods
* Cleaning grease vats (a necessary but challenging task)
* Changing cloths and using washing machines
* Replacing rubbish bins
* Completing food waste counts
These are some of the primary duties expected of a Crew Member.
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