Administrator Location: Crowthorne Salary: £27,000 Hours: Monday to Friday 8am to 4.30pm My client based in Crowthorne is looking for an Administrator to come on board and join their small friendly team. You will be working as part of a team responsible for ensuring their clients receive industry leading levels of service when experiencing equipment failure. Duties: Raising service calls via Phone and Email Dealing with detailed queries from specific client accounts Providing timely and accurate quotations Working with client portals Raising client invoices, ensuring they are timely and accurate Liaising with scheduling to ensure the business meets its SLA Chasing outstanding parts on the clients behalf Taking responsibility for one or more dedicated clients Escalating operational issues to Office Manager Working with finance and other departments within the business as necessary Skills: Great telephone manner Able to work under pressure and juggle many things at the same time Experienced in MS Office systems Responsiveness Diplomatic Integrity Problem solving Planning Highly organised Personal Attributes: Disciplined, energetic and results orientated. Having an analytical approach to problem solving. Likes to work in a team Good standards of numeracy and literacy. Assertive and confident. Calm self-starter, who can multi-task in a demanding environment. Team Player