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Senior product manager

Glasgow (Glasgow City)
UK Home Office
Product manager
Posted: 6 October
Offer description

Overview

Strategic Capability Lead (Government Digital & Data) - Product, Delivery, Architecture & IT Ops at UK Home Office. These roles provide quality product management within a complex agile Programme, the Multi-Agency Public Protection Service (MAPPS). MAPPS will be used by police, probation services and others to support multi-agency oversight of offenders released from custody who are considered to present a risk to the public. The Programme aims to achieve parity with a legacy system, after which there will be continuous improvement to meet customer needs beyond parity.

You will be part of a team of Product Managers within a wider multidisciplinary team that includes interaction designers, user researchers, developers and testers. Your aim will be to deliver world-class services that balance the needs of system users and strategic owners of the operations and policies. One role will focus on the strategic MAPPS Product and long-term development direction, while others focus on elements of the overall Product to ensure these are understood for development teams to design and build them.


Responsibilities

* Lead the creation of roadmaps, release plans, and lifecycle strategies from inception to retirement, contributing to departmental planning.
* Manage the full product lifecycle, including discovery, alpha, beta, and live phases, ensuring successful service assessments.
* Work with Product Owners to represent user needs throughout delivery, championing user-centred design while balancing those needs with strategic owners of the system, operations and policy.
* Prioritise development work by maintaining a balanced product backlog reflecting both immediate needs and long-term business value.
* Ensure final sign-off on completed functionality by Product Owners before deployment to production environments.
* Use product data and user feedback to drive continuous improvement and promote evidence-based design.
* Ensure product quality meets standards such as the Government Digital Service Standard, Technology Code of Practice, TDA standards, and accessibility legislation, advocating these across the department and wider government.


Qualifications

* You’ll have demonstrable passion for both Product and Programme ways of working with strong experience in:
* Investigating patterns and trends to identify and resolve problems.
* Delivery of technology-based projects.
* Effective communication using a variety of methods (written reports, verbal feedback, presentations, etc.) tailored to the audience, which may include large user groups and Senior Responsible Owner.
* Balancing the needs of users and strategic owners of products.
* Being responsive to the needs of those leading a development such as a programme and giving those needs proper priority.


Benefits

* Meaningful Work: Contribute to critical national security and public service initiatives.
* Career Growth: Tailored development frameworks and professional communities.
* Flexible Working: Hybrid options to balance professional and personal life.
* Diversity and Inclusion: A workplace that celebrates your background and talents.
* Exceptional pension: Employer contribution of 28.97%.
* Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King’s Birthday.
* Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on-site).
* Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
* Recognition and inclusion: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.

Please note that this role requires Security Check (SC) clearance, which normally requires 5 years’ UK residency in the past 5 years. In exceptional circumstances, clearance applications may be considered for candidates who have been present in the UK for at least 3 of the last 5 years. Failure to meet the residency requirement will result in clearance rejection.


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Information Technology, Product Management, and Strategy/Planning


Industries

* Government Administration and Technology, Information and Media
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