Responsible for overseeing all Service Sales activities within the Region including Repairs Targets, Warranty contracts and retention and New Business Development. Liaises with clients, consultants and service related specifiers building relationships and defining their requirements. Manages the Service Sales Team inclduing but not limited to Business Development Manager, Repairs Estimator and Admin support. Liaises closely with the Service Manager (Ops) on such items as Admin resource, troublesome lifts, key client meetings Maintenance Contracts Oversees warranty and new contract sales in accordance with annual targets, monitoring and managing the BDM, providing support and guidance as required. Ensures Sales logix is maintained to a high standard providing live reports as and when required. Repair Sales Management Co-ordinate repairs offers and follow up by the sales team. Ensures a high volume of enquiries & offers are genereted via dilap reports, identifying troublesome lifts, H&S items, Regulation compliance, engineers & Insurance reports etc to achieve targets. Surveys site as necessary and prepares accurate sales offers. Liaises and meets with Service Manager (Ops) regularly to discuss troublesome lifts, any special assistance requirements (such as Field Tech). Ensures all supplier quotes are obtained and orders are accurate for easy and efficient handover to Operations. Sales Systems & Forecasting Maintains up to date infor...