Job Overview
We are seeking a dedicated and professional Medical Receptionist to join our Healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks within a fast-paced medical environment. This role is crucial in ensuring the smooth operation of our practice and enhancing patient experience.
Responsibilities
* Greet patients warmly and assist them with the check-in process.
* Manage incoming calls, scheduling appointments, and handling patient inquiries efficiently.
* Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
* Process patient registrations and updates to personal information.
* Coordinate with medical staff to facilitate patient flow and ensure timely service delivery.
* Handle billing inquiries and assist with insurance verification processes.
* Maintain an organised reception area, ensuring it is welcoming and professional at all times.
* Assist with administrative tasks such as filing, faxing, and managing correspondence.
Qualifications
* Previous experience in an office or administrative role, preferably within a medical or healthcare setting.
* Strong organisational skills with the ability to multitask effectively in a busy environment.
* Excellent verbal and written communication skills, demonstrating a professional demeanour.
* Proficiency in using office software and medical management systems is advantageous.
* A compassionate approach to patient care, with a focus on providing excellent customer service.
* Ability to work collaboratively as part of a team while also being self-motivated.
If you are passionate about contributing to patient care and have the necessary skills to thrive in this role, we encourage you to apply for the position of Medical Receptionist.
Job Types: Full-time, Part-time, Temp to perm, Zero hours contract
Pay: £12.21 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
Ability to commute/relocate:
* Canterbury CT1 3ZL: reliably commute or plan to relocate before starting work (preferred)
Education:
* GCSE or equivalent (required)
Experience:
* Medical receptionist: 1 year (required)
* Administrative : 1 year (required)
Language:
* English (preferred)
Licence/Certification:
* Full UK Driving Licence (required)
Work Location: In person