Mercat Tours are looking for a strategically minded Sales Manager to join their Leadership Team.
* Friendly, energetic, and helpful. Someone who thrives working in a team and developing relationships
* Knowledge and experience of marketplace
* Excellent organisational skills for time management, strategy-setting and forward planning
* Excellent negotiating and people management skills
* Team player with strong communication and interpersonal skills
* Passion for high quality product and visitor experience
* Ability to respond well to pressure
* A desire to be the best you can be
* Sense of humour
Key responsibilities:
* Drive the growth of Mercat in a positive, sustainable future as part of the dynamic Leadership Team
* Develop existing B2C and B2B customer base and identify and grow new markets
* Develop and implement long-term sales strategy to achieve core objectives
* Manage and develop external relationships and internal team
* Support growth in a positive, sustainable future to benefit the team, visitors, and local community
* Design and implement sales strategy that expands and develops company’s customer base
* Take responsibility for and achieve sales targets in line with Marketing Plan and LT strategy
* Analyse sales performance in monthly sales report and direct improvement
* Attend relevant sales missions and exhibitions
* Secure, manage and grow key trade sales accounts
* Monitor and report on market trends; visitors, competitors, developments threats and opportunities
* Collaborate with Creative Development Manager and Visitor Experience Manager on new product development
* Work with Marketing Manager to issue effective messages to key partners, drive sales and identify new markets
* Work alongside Visitor Experience Manager to provide sales training for Support Team
* Monitor and manage the company’s reputation to ensure they deliver a consistent, high-quality experience
* Lead planning and delivery of day-to-day sales activities
* Work with strategic partners such as Visit Scotland, DMOs and tourism bodies and partners
* Manage budget to ensure greatest ROI to achieve strategic objectives
* Contribute to Leadership Team business planning and shaping of targets
How to apply: click here to apply for this position.
About Mercat Tours: Mercat Tours offers 5 star walking tours and storytelling experiences of Edinburgh’s Old Town. Award-winning Storytellers connect guests with the people and places of the past to build remarkable memories of Edinburgh.
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