Job overview
Service Manager - Band 8a
An exciting opportunity has arisen to join Barts Centre for Reproductive Health which provides primary and tertiary care to fertility patients in NEL.
The postholder will be responsible for ensuring that services are efficiently and effectively run at the St Bartholomew’s site. This will be achieved through excellent human resources, financial and operational management.
Selection for this post will be via application and interview only, to be held the week of 23rd February 2026.
For any queries regarding this post please contact:
Peter Attrill, Interim General Manager,
Main duties of the job
· Provide timely, efficient and effective operational service management support for relevant services within Theatres and Peri-operative Medicine, assisting the Clinical Directors, Lead Clinicians and General Manager to ensure that these services are responsive, innovative and provided to the highest possible clinical and performance standards.
· Take forward agreed projects to improve service delivery and patient experience in key areas.
· Lead on ensuring that all performance/quality targets are met.
· Problem solve as appropriate, and develop and implement lasting solutions in conjunction with clinical colleagues. To be a key member of the Senior Management Team, taking full responsibility for actions and for keeping other team members fully informed at all times.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Skills
Essential criteria
1. Ability to analyse and utilise complex information, review options and make recommendations to senior managers
2. Excellent verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings.
3. Ability to develop new ways of working
4. Used to producing analysis in numerical or graphical formats to a high standard.
5. Communicates the vision and brings it alive – describes what the future needs to look like in terms of service improvement and modernisation.
6. Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible solutions
7. Able to take conscious steps to manage self under pressure – creating time for reflection and support for self and others.
8. Able to manage own energy and pace efforts.
9. Recognise others’ anxieties and problems – encourage them to find ways of dealing constructively with stress.
10. Able to absorb and deal constructively with criticism and seek support as necessary
11. An effective completer / finisher
Desirable criteria
12. Advanced Excel Spreadsheet skills
13. Demonstrates achievements in managing change
14. Experience of participating in clinical governance initiatives
15. Knowledge of developing and using databases
16. Knowledge / skills in MS Office Professional
17. Demonstrates a commitment to the highest ethical and professional values and a belief in government funded healthcare.
Knowledge
Essential criteria
18. Demonstrable ability to evaluate and improve service quality.
19. Ability to understand complex issues, problem solve and propose solutions.
20. Understanding of project management techniques.
21. Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust’s and your performance expectations.
22. Able to clarify key points from diverse and complex sets of information.
23. Understanding and ability to manage a budget under financial pressure
Desirable criteria
24. Experience & knowledge of CRS
Qualifications/ Experience
Essential criteria
25. Recognised leadership and management qualification.
26. Evidence of continuing education and development.
27. Has experience of putting together a business case and contributing to its implementation.
28. Operational management experience
29. Experience of successfully leading and implementing service improvement projects.
Desirable criteria
30. Educated to relevant Degree level or working towards e.g. Degree in Numerate or information systems, Masters in Health management or Core Academic Subject.
31. Knowledge and awareness of issues affecting NHS acute hospitals
32. Experience of managing large groups of staff
Other
Essential criteria
33. Understanding of Data Protection Act
34. Understanding of Equal Opportunities policies and procedures.
**Visa Sponsorship Information**
Recent changes to UK immigration policy on the Health and Care Visa and Skilled Worker Visa could mean that this role is not eligible for sponsorship or that you may not meet the eligibility criteria.
Sponsorship can only be offered if this post and any individual offered employment meet all the Home Office’s requirements under the UK Skilled Worker visa scheme.
If you are applying from outside the UK or will require sponsorship, please mention this clearly in your application.
To be eligible for sponsorship, the following conditions must be met:
35. Eligible role: The position must be on the UK Skilled Worker visa list. You can check your eligibility here: -.
36. Salary threshold: The role must meet the minimum salary set by the Home Office. Please note that for roles employed under Agenda for Change Terms and Conditions, the High-Cost Area Supplement (HCAS) is not included when calculating the basic salary for the purposes of sponsorship.
37. Skill level: The role must meet the minimum skill requirement of RQF Level 6 or above (graduate level).
38. English language: Applicants must demonstrate English proficiency at CEFR level B1 or higher.
39. Other criteria: Applicants must meet all other criteria as set out by the UK Visas and Immigration (UKVI)