To be a part of the internal sales team
To answer the telephone in a professional & friendly manner, handling customer enquiries, taking verbal orders and quote requests.
To be the point of contact for customers and internal staff for all delivery/courier related queries. This will involve ensuring that all shipments we have sent are delivered, checking ETA's for customers using our courier websites and contacting the courier if information is not supplied online or is unclear.
To be responsible for arranging the despatch of replacement parts in a timely manner for items that are lost in transit and liaising with the stock controller.
Assist existing and new customers with pricing and product selection over the phone and via e-mail.
Operate the companies business system (SAP) compiling quotations, preparing orders when required, support the external sales team and maintaining customer records.
Develop product knowledge through internal training.
Support the company when it undertakes special projects.
Generally develop the role and take more responsibility within the organisation.
Comply at all times with company policies and procedures.
Support the company in its maintenance of quality standards.
Promote and protect the company's image and good reputation at all times.
Fulfill any other duties and responsibilities, after consultation, which may be determined from time to time.Ideally if you have any SAP or qoutes experience this would be an advantage.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website