The opportunity
Would you like to be part of a community-based retail team that offers a wide choice of products and promotes genuine sustainability? Join us as a Sales Assistant in Morley (LS27 9BP).
This is a part-time role, working 28 hours a week in one of our busy clothing stores. Our stores are fast-paced and operate 7 days a week. The role requires flexibility to work weekends and bank holidays on a rota basis. Please note that this role involves working 4 out of 7 days, including a weekday.
What does this role involve?
As a Sales Assistant, you'll be at the heart of our retail operation. This role goes beyond just standing behind the till or filling shelves; we're looking for someone who will deliver a first-class customer service experience. It's a fun, fast-paced environment where no two days are the same, and everyone works as a team.
Every day in charity retail is different. Besides working on the till or sorting donations, you can expect to:
* Engage with customers, providing exceptional service and promoting our charity's mission
* Organise and merchandise donated stock creatively to maximise sales potential
* Collaborate with our E-Commerce team to increase online sales
* As a Keyholder, you'll be the go-to person when a manager isn't on duty, keeping the store running and ensuring a great customer experience. You must be 18+ years old to apply.
* Previous retail experience isn't essential. What truly matters is your passion, energy, and ability to deliver excellent customer service.
* Be confident within a team environment and comfortable guiding volunteers on the shop floor
* Work well under pressure and on your own initiative in a dynamic, fast-paced environment
* Pay attention to detail in everything you do
* Be positive, creative, confident, customer-focused, and passionate about sustainability
* Be comfortable with technology, including using a till, PC, smartphone, and email
What's important to us?
At the British Heart Foundation (BHF), we offer a wide range of new and used furniture, clothing, jewellery, and more, available in-store and online. Since 1961, BHF has been at the forefront of research that has helped halve the number of deaths from cardiovascular disease in the UK. Our work is more important than ever.
In addition to raising funds, we connect with local communities and help reduce clothing and furniture waste across the UK. With over 700 stores, we make a significant environmental impact by preventing around 70,000 tonnes of waste from landfill annually. We receive 1.6 million donated items and 9.8 million bags of donations each year, and we aim to expand our reuse initiatives.
Our commitment to Equality, Diversity, and Inclusion (EDI) is reflected in our strategy and supported by our internal EDI group, Kaleidoscope, and various employee networks, fostering an environment where all colleagues and volunteers can succeed.
Why join the BHF?
We support internal career progression and will help you develop your career. Our generous benefits include:
* 38 days annual leave (plus the option to sell leave)
* Up to 10 additional days off annually through holistic support leave
* Enhanced family policies (maternity, paternity, and adoption leave)
* Wagestream - early wage access
* 25% staff discount
* Health cash plan (dental, optical, therapies, etc.)
* Access to a 24/7 Virtual GP and Employee Assistance Programme
* Pension scheme with up to 10% employer contribution
* Cycle to work scheme
* Discounts on gym memberships and retail partners
#J-18808-Ljbffr