Receptionist / Administrator | Sherborne (Dorset) | Full Time | £28,000–£35,000 per annum
Are you the right person for the job?
Our client is a long-established, family-run turf and landscaping supplies business based just outside the beautiful market town of Sherborne. They are looking for someone who can fit into a small team, provide excellent customer service, and confidently handle a varied workload.
You will be a great fit if you have:
Strong customer service experience
A friendly, professional manner when dealing with customers in person and by phone
The ability to work well during high-pressure seasonal periods (especially February–May)
A proactive, hands-on approach and willingness to support the wider team
Good organisational skills and attention to detail
Confidence using tills, basic systems, and handling orders
Willingness to learn about turf, landscaping, gardening and building products
Flexibility to work some Saturdays
What will your role look like?
This is a varied and dynamic role, ideal for someone who enjoys being busy, interacting with customers, and taking ownership of their tasks. Your day-to-day responsibilities will include:
Answering phone calls, taking orders, and directing enquiries
Serving customers in the shop, operating the till and taking payments
Advising customers on product use, installation, lawn treatments and other landscaping topics
Packaging products for pallet or postal delivery
Operating the weighbridge for customer orders and the public (training provided if required)
Processing online orders, recording payments, and creating invoices
Handling sales administration and general office duties
Assisting with marketing campaigns and social media activity when needed
Supporting development projects during quieter periods
What's in it for you?
Salary £28,000–£35,000, depending on experience and contracted hours
31 days of annual leave including bank holidays
A supportive, family-run working environment
A varied and engaging role
Employee discount
Free on-site parking
Sick pay
Flexible weekly hours
What's next?
It's easy! Click “APPLY” now — we can't wait to hear from you!
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