Why Join Us
Are you looking for an employer who is big on career development?
Do you enjoy communicating with various stakeholders?
Do you thrive on delivering on set SLAs/KPIs?
Do you want to provide the best customer service?
If yes then read on, as Arcus Facilities Management are seeking an experienced PPM Coordinator, to join us on a permanent basis!
What You'll Be Doing
Ensure PPM Remedial quotations are received and uploaded to Verisae for the client’s approval within the contractual KPI timeframe.
• Reviewing approved PPM Remedials, ensuring the tasks are allocated and shared with the supply chain and internal teams on time and following them through to completion within the contractual KPI.
• Drive and improve overall Arcus Compliance.
• Supervise and maintain all compliance documents.
• Supporting in running of reports from Verisae against PPM/Quote status’ - analysis & reporting.
• Utilising Arcus resource to maximise efficiency.
• Chase and escalation management.
• Identifying and assessing areas of significant business risk.
• Managing and reporting compliance breaches and exposures.
• Developing, implementing, and maintaining internal audit policies and procedures in accordance with best practices.
• Supporting various departments by collecting and coordinating internal compliance data with auditors and various departments.
• Respond to all customer requests within specific contractual / procedural timescales in order to meet agreed KPI's and SLA's.
• Provide support to the Service Delivery Manager, Admin team and PPM Co-Ordinator.
• Working with the Service Delivery Manager to identify ways of developing and advancing processes and procedures within compliance.
• Ensuring that Compliance, Incident, and Operational Reports are submitted in the agreed format, on a timely basis and in line with reporting requirements.
What We're Looking For
Specific Qualifications:
• Strong MS Office skills together with knowledge of Excel (VLOOKUP’s)
• Understanding of soft facilities management.
• Experience of business systems preferably Verisae.
• Technical knowledge of property assets and their maintenance requirements
• Frequency of assets
• Understanding of certification/reports, to interpret supply chains dockets
If you have a ‘can-do’ attitude are flexible, having great listening and problem-solving skills. Have experience within either call centre or any type of retail sector, then we want to hear from you!
When you join us, you’ll receive:
* Salary: upto £30,000 per annum (depending on experience)
* 25 days annual leave, plus bank holidays
* Up to 4% discretionary bonus scheme, subject to achievement of targets
* 25 days annual leave + Bank Holidays
* Group personal pension scheme of matched contributions between 5% and 6%
* Life Assurance
* Funded Training Sponsorship Scheme
* Cycle to Work Scheme
* Health Cash Plan
* Up to 10% off B&Q/ Trade Point
* 20% off Nuffield Fitness and Wellbeing Centres
Don’t miss out on this great opportunity, and apply today by clicking on the‘apply’button.
Requisition ID
2025-7275 #J-18808-Ljbffr