It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Key responsibilities and qualifications
* Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
* You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
* Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
* Creating an impression for customers that you can be proud of, role‑modeling great standards of dress and being ready to serve customers.
* Following the service culture in your department role‑modeling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
* Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines and demonstrating due diligence on your department.
* Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
* A passion for delivering great service, greeting customers with a smile, and serving them with pride.
* The drive and motivation to work in a sales and service environment.
* Be able to adapt to working in a fast‑paced ever‑changing environment.
* A passion for human connection.
* The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
* To be at work on time, well presented and ready to be a brand ambassador.
Salary
£53,155 per year – estimated?
Availability
Full time
NEW Availability Window Days From time to time
Mon 12:30‑19:00, Tue 10:00‑14:30, Fri 10:00‑16:30, Sat 12:30‑19:00
Pay & Hours
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
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