We're looking for a Contract Manager
to join
our
team.
Location:
Basingstoke with travel required Hours:
Full-time 40 hours
We are unable to offer certificates of sponsorship to any candidates in this role.
As a
Contract
Manager, you'll play a vital
role
in ensuring the smooth
delivery
of
services
across a specified area of the customer's estate. You'll be
responsible
for managing engineers, maintaining asset
accuracy, and driving performance
improvements
whilst building strong
relationships
with clients and
stakeholders. This is an excellent
opportunity
for someone passionate about service excellence and team
development .
What will you be responsible for?
As a Contract Manager, you'll be working within the team, supporting them in delivering exceptional hard services across the estate. Your day to day will include:
Ensuring the asset base is accurate and maintained within the required CAFM system
Developing and supporting engineers to ensure they have the correct skill set for reactive and planned preventative tasks
Managing the planned preventative maintenance schedule to maintain optimum performance
Acting as the first point of contact for staff matters, including absence management and performance conversations
Monitoring and improving KPIs, understanding key influencing factors and leading continuous improvement initiatives
What are we looking for?
This role of Contract Manager is great for you if:
You have a recognised professional NVQ qualification and minimum 5 years' experience in hard services
You possess excellent communication and interpersonal skills with a talent for building strong relationships
You're motivated, self-driven, and have a genuine passion for customer service excellence
You're a collaborative team player who can work flexibly and help deliver quality commercial services
You hold a Full driving licence and relevant health and safety qualifications (IOSH/NEBOSH)
Rewards and benefits
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits
here .
Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan
here .
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.
Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks.
We look forward to seeing your application to #joinkier.