Customer Delivery Driver - Cardiff Extra
Employer:
Tesco
Location:
Cardiff, South Glamorgan, CF14 3AT
Pay:
Competitive
Contract Type:
Permanent
Hours:
Disability Confident:
Yes
Closing Date:
21/12/2025
About this job
About the role Availability Window Days From time To time Sun 18:00:00 22:00:00 Mon 18:00:00 22:00:00 Tue 18:00:00 22:00:00 Thu 18:00:00 22:00:00 Fri 18:00:00 22:00:00 Sat 18:00:00 22:00:00 Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M
25. Additional payments may also apply depending on location. Its our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if youd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week wed like you to be available to work
* the availability windows.
We will schedule your contracted hours within these times, and youll have 3 weeks notice of exactly when your shifts will be.
We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, wed still love to hear from you.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Lands End to John OGroats.
Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day.
Thats why this role is about much more than just driving: its about helping others and delivering great service, with a smile.
Its hands on, physical and full of variety.
No two shifts are ever the same and our customers look for help in all kinds of different ways.
For most of the day youll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.
So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.
You will be responsible for Delivering your part of our customer shopping trip by: I ensure the van and trays I use are clean and kept tidy/organised.
Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
Ensuring trays are washed as part of the tray wash process.
Loading the van as required, checking the van for roadworthiness.
Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
Taking care of products/deliveries as if they were my own.
Explaining to the customer that they will not be charged any more for their substitutions.
Delivering during the customers time slot.
Calling the customer before arriving at their property if early.
Calling the store/centre if running 30 or more minutes late.
You will need Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you." Acting quickly to respond to the changing needs of our customers and embracing change within my store.
Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) Request flexible working from day one Get 10% off and 15% at pay day weekends
* save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home Access to free wellbeing services with a range of resources to support your mind, body, and life Life cover of five times your pay and an award-winning pension with matching contributions up to
7.5% Benefits to suit you, choose what you use
* from discounts and shares to cycle to work schemes Uniform provided and policies to support you for all of lifes moments, big and small Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
* helping us make a difference for our customers Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Proud member of the Disability Confident employer scheme
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