My client are an innovative company dedicated to designing and manufacturing assistive medical devices. They are seeking a Booking Co-Ordinator to play a key role in the customer journey by proactively engaging with clients, booking seating assessments, and coordinating with the Customer Care team. Main Duties: Answering telephone calls and emails from customers in a timely manner Booking seating and assessments into the relevant product specialist’s diary Working closely with the product specialist team and colleagues to ensure most efficient use of Product Specialist’s day Occasionally outbound calls and emails may be required to customers to promote assessments General support for sales team Experience: Customer service experience Relevant product and industry knowledge Desirable previous experience of managing diaries Effective and confident telephone skills, with an excellent level of English A good understanding of geographical areas across the country Ability to learn to use internal diary systems and Google maps Ability to calculate travel time accurately between locations Ability to work effectively in a team Good ICT skills