W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
W Edinburgh is hiring a W Lounge Manager to join the team! We invite you to play an integral part in bringing to life this unique brand within Edinburgh.
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
ABOUT W LOUNGE
W Lounge is W Edinburgh's social hub for guests and locals alike. Open from 11am until late, W Lounge showcases the best of Scottish produce in its food offering, complimented with innovative beverage concepts. Whether guests are coming for a cup of coffee, a lunch meeting, a casual dinner or cocktails, W Lounge is the perfect place to be. Situated on the 11th floor, the space offers unrivalled panoramic view across the city, making it one of the most beautiful places in Edinburgh to work and play.
ABOUT THE ROLE
The W Lounge Manager will have overall responsibility for directing the daily operation of the W Lounge, its financial performance, guest satisfaction and all aspects of talent management.
We are looking for someone who is energetic, loves to inspire their team to deliver exceptional service and driven to succeed!
As W Lounge Manager, key aspects of your role will include:
Recruit and retain the best talent on the market
Design, implement, and maintain the W Lounge's policies and procedures
Devise steps of service and train all staff accordingly
Develop teamwork throughout your teams as they grow
Ensure compliance with all liquor laws and licensing
Maintain food hygiene and sanitation standards
Manage department budgets ensuring the maximization of profit while maintaining guest and employee satisfaction
Work in collaboration with all heads of departments to ensure a successful overall operation
Be a W brand ambassador, ensuring the brand's voice is present in your interactions with guests and talent
Our ideal W Lounge Manager is someone who has:
Demonstrated decision-making and problem-solving skills
Natural leadership skills
Strong organization and multi-tasking skills
Sophisticated communication skills
Previous experience working in high-end, high-volume restaurants and/or bars
At least three years of previous management experience
A positive mindset
A genuine passion for working in hospitality
In return for your hard work, we give you:
World class training and development, including leadership development
Unlimited career opportunities (internationally and locally)
Bonus plan
Enhanced holiday entitlement - starting at 31 days (including bank holidays) and increasing with length of service
Company pension scheme
Private medical insurance
Wellness and mental health programmes
Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
Discounts for your friends and family
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon - reflecting the city's festival spirit - this 12-storey structure is the centerpiece of Edinburgh's St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.
This W hotel redefines the city's hospitality landscape. Accordingly, it fuses the brand's signature amenities with modern design and W Happenings, highlighting what's new in design, fashion, music and culture.
The new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand's signature Whatever / Whenever service philosophy.
A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect place for you, apply to be a part of W Edinburgh today!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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