An established industry player is looking for a skilled 2nd Line Support Engineer to join their dynamic team in Reading. In this exciting role, you will be responsible for providing technical support and troubleshooting for a variety of clients in a fast-paced managed service provider (MSP) environment. Your expertise will be crucial in resolving escalated IT issues, ensuring seamless system operations, and delivering exceptional customer service. This initial 8-week contract offers an opportunity to work closely with advanced technologies such as Microsoft, VMware, and Veeam, while contributing to IT projects and maintaining high service levels. If you thrive in a collaborative environment and are passionate about technology, this role is perfect for you.
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