Infrastructure engineer

Job Description

Infrastructure Engineer

Location: Gloucester/Cheltenham

Contract Type: Permanent

Working Pattern: Hybrid/On-site

Clearance: DV


About the Role

We’re seeking a proactive and technically skilled Infrastructure Engineer to join an IT Services and Consultancy team. You’ll play a key role in maintaining system health, resolving technical issues, and supporting infrastructure deployments. This is a dynamic position ideal for someone passionate about automation, cloud technologies, and continuous improvement.


Key Responsibilities

* Prioritise and resolve support requests from users.
* Manage IT assets and support onboarding/offboarding processes.
* Monitor system health and optimise performance.
* Deploy updates, fixes, and conduct root cause analysis.
* Automate tasks including reporting and visualisation.
* Support new and existing IT deployments and integrations.
* Provide second-line technical support and build tools to enhance user experience.
* Collaborate with teams for documentation and requirements gathering.
* Promote a problem-solving mindset and team-oriented approach.