As our next IT Service Desk Engineer, you’ll help keep everything running smoothly behind the scenes. From maintaining reliable cloud infrastructure to getting new starters set up from minute one, your work helps the whole business crack on. Forget long lists, here’s what you’ll actually spend your time on: Designing, deploying and maintaining Windows Server environments, including Active Directory, DNS, DHCP and Group Policy. Managing and improving our Azure infrastructure across VMs, networking, identity and monitoring. Keeping our infrastructure secure and reliable through patching, lifecycle management, backups and disaster recovery planning. Managing device provisioning and endpoint policies using Intune and Windows Autopilot. Troubleshooting device enrolment, compliance issues and software deployments across Windows endpoints. Administering Google Workspace, including user lifecycle management, security settings and integrations. Supporting identity and security controls such as SSO, MFA and access reviews in partnership with the Security team. It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring: Hands-on experience in an infrastructure or systems engineering role. Strong experience managing Windows Server environments, including Active Directory, Group Policy, DNS and DHCP. Experience running Azure workloads across infrastructure, identity and security controls. Experience managing devices using Microsoft Intune and Windows Autopilot. Experience administering Google Workspace at an organisational level. A solid understanding of networking fundamentals such as TCP/IP, VPNs, DNS and firewalls. Clear communication skills. You can explain technical constraints in plain language to non-technical teams. Familiarity with PowerShell for scripting, automation or reporting is helpful. Microsoft certifications, such as AZ-104 or MS-102, are a bonus. We believe great work deserves great rewards. Here’s just a taste: Competitive salary annual bonus Employee Share Program Health, well-being and learning support Gym membership, Smart Tech Scheme and Cycle Scheme Birthday/Special day leave Buy & sell holiday scheme 1 week’s paid charity leave and much more! How we’ll get to know each other: Screening call with one of our Talent Acquisition Partners 1st stage interview with our IT Manager 2nd Stage interview with our IT Manager and Key Stakeholders If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form About us We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.