Job Overview
We are seeking a dynamic and experienced Retail Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Retail Manager, you will be responsible for driving sales, managing staff, and ensuring that the store operates efficiently. Your ability to communicate effectively and manage a diverse team will be crucial in creating a positive shopping experience for our customers.
Duties
* Lead and motivate the retail team to achieve sales targets and enhance customer satisfaction.
* Oversee daily operations, including staff scheduling, inventory management, and merchandising to ensure the smooth running of the store.
* Deal with all customer queries consistently in an effective and professional manner.
* Set, drive and achieve sales, gross profit margin, net margin, waste and other KPIs
* Maintain adequate stock levels.
* Ensure merchandising and presentation of the store is of the highest standard.
* Recruit, train, organise and control staff levels to guarantee team excellence.
* Manage employee rostering and annual leave and maintain secure records.
*
Requirements
* A minimum of 2 years experience leading and developing a team at senior level within a face paced-retail environment.
* Experience of effectively managing targets and controlling costs.
* Commercial awareness of the wider food retail sector and ability to utilise that knowledge to drive sales performance.
* Ability to manipulate and interpret data to support sound commercial and business decisions.
* Competent in the use if IT packages including Microsoft office and retail technology systems.
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Employee discount
* On-site parking
Work Location: In person