Interim SEND Complaints & Tribunals Specialist
Location: Hybrid - 1 day per week on site
Contract: Short-term Interim Assignment
Start: Immediate
Hours: Part-time
Reducing the volume of complaints and tribunals is a foremost corporate priority, and we seek a seasoned specialist to provide swift, high-level support within our SEND service. This interim appointment is designed to bring immediate expertise and additional capacity to address a current backlog, rather than to form part of a long-term or permanent structure.
Key Responsibilities
* Lead on the resolution of complex SEND complaints and tribunal matters.
* Undertake thorough case reviews to ensure timely and lawful responses.
* Provide expert guidance to internal teams on SEND legislation, statutory duties, and best practice.
* Support service improvements aimed at reducing future complaint and tribunal escalation.
* Work closely with families, advocates, and external partners to achieve fair and robust outcomes.
Essential Experience
* A demonstrable and successful track record in managing SEND complaints and tribunal processes.
* Deep working knowledge of the Children and Families Act, SEND Code of Practice, and associated statutory frameworks.
* Experience of representing a local authority or equivalent body within tribunal settings.
* Strong analytical, investigative, and communication skills.
What We Offer
* The opportunity to make an immediate and meaningful impact on service performance.
* Flexible working arrangements, requiring only one day per week on site.
* A supportive and collaborative environment focused on achieving swift improvements.
If you are a knowledgeable SEND specialist able to step in and make a decisive difference, we welcome your application.