Here at Wates we have an opportunity for a Electrical Supervisor to join our Living Space Responsive team in the Midlands area. The patch itself consists of Redditch, Birmingham, Derby, Leicester and Milton Keynes so you will need to be comfortable with travel. You will be managing a team of operatives and working closely with a number of social housing providers to oversee planned, responsive and void electrical works ensuring they are done to a high standard and inline with compliance.
In order to be considered for this role you need to have a full clean driving license as well as either a NVQ Level 3 in Electrotechnical or equivalent, as well as Current Edition Regulation Requirements and Full Test & Inspect qualifications
Key Accountabilities will include:
* Ensure high quality service is provided with the management of the work scheduling in accordance with company procedures, standards and SLAs
* Represent Wates at client and resident performance meetings as requested by the Operations Manager
* Manage the responsive repairs function to ensure consistent performance against targets
* Effective and efficient management of material costs and ensure that all are following correct processes and procedures
* Monitor quality of work through inspection, inspection reports, analysis of key performance indicators and analysis of customer satisfaction surveys.
* Lead, manage and contribute to the development of your team and determine optimum employment levels to comply with the provision of the service
We are looking for you to already have the relevant experience to fulfil the above role requirements. You could be an electrician looking to step alternatively already be in a supervisory role.
You will have NVQ3, AM2, 18th Edition, BS 2391 electrical test and inspect qualifications. Responsive Maintenance/\Planned or Voids experience is essential for this role.
To be successful in the role you also be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines.
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting