Overview
Bramall Court, Sheffield (262 beds)
40 hours per week.
£32,000.
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. It's about people, planet, and passion.
We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want people who relish not knowing how things are going to turn out but are up for the ride anyway – they make the most of the opportunities they're given and create their own opportunities even if none are given, and they shape the future for themselves and for others.
We are currently on the lookout for an experienced Residence Manager to join the team in our state‑of‑the‑art purpose‑built student housing.
It's a big job but you will be part of a team of awesome Residence Managers across the globe who will support you to ensure we are consistent in the service we provide to our students.
Responsibilities
* Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly.
* Take full responsibility for the budget and P&L and the financial performance of the student space.
* Cross all the T's and dot the I's, managing costs and maximizing profit for the property.
* Follow up on all sales opportunities to keep the student space at capacity through short‑term and long‑term lettings.
* Maintain exceptionally high standards reflected in the overall presentation of the property through regular inspections and teamwork.
* Handle complaints and offer excellent customer service to your students.
* Use your advanced knowledge of safety, security, compliance and building management to ensure core operating procedures are adhered to, followed up on and to provide a safe, secure home to our students.
* Maintain and develop relationships with key players at local universities, as well as internal and external suppliers.
* Manage health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Act 1974.
* Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems, assisting in arranging remedial actions or water testing following Legionella Risk Assessments, and ensuring the site remains compliant with the Yugo Water Hygiene Management Plan.
Qualifications
* Relevant experience running a residence within hotels, hospitality or, better yet, student accommodation.
* Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
* Experience within a fast‑paced, target‑driven environment with a strong focus on sales and marketing.
Benefits
* Competitive salary with an annual discretionary bonus.
* 5 weeks' annual leave.
* Additional 'YuDay', a paid day off each year to support your wellness journey.
* Subsidised health care and employee assistance programme.
* Cycle‑to‑work scheme.
* Social events and more!
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can't wait to meet you.
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