With 29 million customers, one of the most visited websites in the UK enjoying a billion visits a year, 89,000 products, 1,000 points of presence and market leading customer propositions like Fast Track Delivery, Argos is a successful, well-loved, recognised and established UK brand. As we progress on our journey, in response to the changes retail is experiencing we have very strong plans to build on our successful heritage to ensure Argos continues to offer outstanding convenience, choice and value to our customers ensuring they are ready for all life’s moments. This is a fantastic time and rare opportunity to join Argos in this vital leadership role. The Area Manager creates and leads a high performing Area team, demonstrating the values and role models, the Area Manager attributes to deliver a customer centric culture. To deliver business success in an ever evolving and changing retail environment and to drive profitable sales and profit growth, they have a strong commercial edge. Assume total accountability for the leadership and direction of their Stores (up to 45), setting a clear vision aligned to the operational plan and delivering positive results on each of the defined measures. Demonstrating excellent leadership skills, they will inspire, motivate and empower their teams to realise their full potential. In addition, they are the voice of Retail, influencing key stakeholders by building and nurturing strong relationships. To be successful in the role you will have experience working in retail, including multi-site roles. More about the role: Through values led leadership deliver consistent business performance and standards in line with agreed processes Deliver the company key performance indicators each period with consistency across all store formats Understand the key market trends and competition; acting on any opportunities and influencing the relevant store support centre (SSC) functions Creates a customer centric culture across the Area by engaging and inspiring store teams Supports business transformation and lead change brilliantly Delivers the stores investment programme (store closures, relocations, new store openings and other investments) ensuring synergies are delivered and a return on investment Ensures audit compliance across health & safety, financial services and store processes Builds relationships with key stakeholders to connect stores and be the voice of colleagues and customers across SSC functions Delivers Retail operations plan Creates a high performance and development culture across the Area, developing talent and ensuring a strong succession pipeline More about you: Strong commercial acumen with the ability to identify opportunities to challenge and improve Excellent leadership skills with the ability to engage and motivate a remote team Experience of working in a fast-paced environment, ability to land change whilst being customer centric Experience of building relationships at all levels and balanced emotional intelligence Analytical and confident with ability to use judgment and apply intuition Own it: Leads the changes, ability to encourage, empower and trust others to deliver results Own it: Has a thorough understanding of the business performance and ensures store managers understand the business impact of their decisions Make it better: Identifies opportunities to create streamlined ways of working on the Area and focuses on great communication to drive results and standards Make it better: Looks for ways of improving service and store teams understand how what they do influences the customer Be human: Demonstrates values led leadership, builds great working relationships, inspires colleagues and key stakeholders at all levels