Are you an experienced automotive professional seeking your next career challenge? Our client, a reputable dealership in the UK automotive sector, is currently recruiting for a Transaction Manager. This is an excellent opportunity for a skilled individual to join a thriving team, representing innovative vehicle brands and delivering exceptional customer service. The role of Transaction Manager is pivotal in delivering a seamless car buying experience, ensuring customer satisfaction, and achieving sales targets.
Benefits of a Transaction Manager
* Competitive basic salary of £30,000 per annum, with an OTE of up to £60,000
* Company car provided
* Opportunities for career progression within a fast-growing dealership
* Employee discounts and access to exclusive dealership offers
* Life insurance and pension scheme
* Cycle to work scheme
* Support in finance, insurance, and accessory sales
* Training and development opportunities to enhance sales and management skills
Duties of a Transaction Manager
* Provide exemplary customer service and create an engaging buying experience
* Manage customer enquiries with professionalism and efficiency
* Guide customers through the vehicle purchase process from initial interest to sale completion
* Assist customers with finance, insurance, and additional product options
* Accurately appraise part exchanges and provide competitive valuations
* Present and explain finance solutions, accessories, and service plans
* Follow up with prospects to secure sales and build lasting relationships
* Complete all sales documentation accurately and in a timely manner
* Manage leads and arrange appointments to maximise sales opportunities
* Mentor and support sales executives in achieving individual and team targets
* Maintain detailed records of sales and customer interactions
* Stay informed on current vehicle models, market trends, and dealership products
Requirements of a Transaction Manager
* Previous experience as a Transaction Manager or within a busy automotive sales environment
* Strong customer service and communication skills
* FCA accreditation and familiarity with finance systems are essential
* Knowledge of car valuations and negotiating closed sales strategies
* High attention to detail and organisational skills
* Full UK driving licence
* Ability to work flexible hours, including weekends on a rota basis
* Proactive attitude and ability to build rapport quickly with customers and team members
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