We are currently recruiting for an experienced Workspace ONE Engineer to work a contract until the end of the year in either London, Manchester, Bristol, Newcastle, Glasgow, York, or Norwich, working 2-3 days per week on-site.
Description
* Working alongside Technical Architects and Principal Engineers, you'll design, maintain and upgrade our client's infrastructure, tackling challenges head on and ensuring seamless service delivery.
* Support existing Workspace ONE customers with troubleshooting, upgrades and general questions.
* Research, evaluate, and recommend new or upgraded hardware/software to ensure proper operation and performance for customers.
* Work with vendors for product enhancement announcements and other issues.
* Utilize basic network skills to help in solving customer UEM issues.
* Be able to identify, access, and use resources for troubleshooting (Internet, webinars, etc.).
* Estimate appropriate project deliverables as requested.
* Accurately determine resource requirements for a particular project/task.
* Test, validate, and deploy policies and configurations to endpoints
* Maintain documentation, knowledge articles, and operating procedures
* Manage ticket escalations supporting our endpoint technology stack
* Creating and following device and software life cycle policies
* Minimize system policies and agent-based footprint on a corporate device
* Maintaining a software service catalog (enterprise App store)
* Provide input and manage a corporate patching policy
Skills and experience
* Minimum 4 years of experience managing an MDM/EMM solution and SaaS based platforms
* Strong understanding of security and device hardening, especially with mobile devices such as phones and tablets
* Strong experience managing and administering of Android and iOS devices with Workspace ONE
* Highly developed written and verbal communication.
* Strong attention to detail, goal-oriented.
* Versatility, flexibility, and a willingness to work within changing priorities.
* Ability to work independently.
* Experience implementing planned changes to infrastructure
* Understanding of Windows 11 and macOS device management
* Experience of supporting infrastructure services for 10000+ users
* Experience in IaaS/PaaS Compute such as AWS, GCP or Azure
If you feel you have the skills and experience needed for this role; please do apply now.
By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, whereupon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).
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