Overview
Lead Motor Vehicle Technician (Master Technician) – Yeovil
Are you an experienced Motor Vehicle Technician that is looking for your next challenge? Could you help to keep our varied emergency vehicle fleet on the road?
Job Description
An opportunity has become available within our Transport Services Department for an experienced Lead Motor Vehicle Technician to join our team. In Avon and Somerset Police, our Lead Motor Vehicle Technicians are responsible for the day-to-day running of our satellite vehicle workshops. You will lead a small team to provide an exemplary service locally, maintaining and repairing all fleet vehicles assigned to your workshop, including the latest vehicles with integrated emergency equipment fitted. While you’ll run the day-to-day operation, you’ll have the support of colleagues in other workshops and the workshop management team. We are recruiting for a vacancy at our Yeovil workshop (you may occasionally work from other workshop locations in the force area).
We strive to achieve very high standards and a first-time fix across our fleet – safety cannot be compromised on our emergency response vehicle fleet. You’ll play a critical role maximising vehicle uptime and providing the highest levels of support to frontline officers and staff.
Main Responsibilities Of The Role
* Be the responsible person for a satellite workshop location. You’ll have a small team to supervise, but you’ll be the crucial link between your workshop and officers and staff in your geographic area.
* Build effective customer relationships with frontline colleagues in your geographic area.
* Develop strong relationships with your suppliers and franchised dealer networks in your geographic area – by working together you’ll ensure maximum fleet availability of our critical emergency service vehicles.
* Participate in regular workshop planning meetings via MS Teams and in person with the forcewide workshop management team.
* Apply technical knowledge and skills to effectively service, preventatively maintain and repair all types of fleet vehicles, including cars, commercial vehicles, plant and equipment.
* Work to the highest standards to ensure officer safety whilst vehicles are driven and tested in the most arduous of conditions.
* Accurately record all labour, parts and consumables on your job card and upload this to our electronic fleet management systems.
* Diagnosing and resolving defects with vehicles and their police system installations, including police warning equipment, communication technology and on-board systems. Where necessary, you may accompany police officers on high-speed road testing.
* Remain up to date with technical and product developments around vehicle maintenance and on-board systems. We’re proud to maintain a late-model fleet and are innovating nationally with the introduction of electric and hybrid police response vehicles.
* Attend police stations and liaise with customers to effectively determine defects and provide technical support to frontline police officers and staff.
* Whilst your role will be primarily workshop-based at Yeovil, you may be required to go mobile and attend police stations, respond to incidents at the roadside or attend supplier locations. You’ll have the use of a fully equipped fleet vehicle for this.
Skills, Experience And Qualifications
* You must hold a City and Guilds Advanced Technical Certificate in the Automotive Industry (Level 3) or NVQ Vehicle Maintenance and Repair (Level 3) or BTEC in Motor Vehicle Engineering (Level 3) or equivalent.
* Recent experience in a franchised dealer environments or as a breakdown service patrol is highly desirable. It’s essential however that you have current and up-to-date knowledge of vehicle technology including electric vehicles to provide maintenance and repairs to a very high standard alongside.
* Experience of leading a small team or building customer relationships is essential for our Lead Vehicle Technicians.
* You will need to hold or be willing to work towards an MOT tester’s licence, an Electric Vehicle certification and C1/D1 driving licence categories. If you don’t have these yet, we’ll provide this fully funded training to the right candidate.
* A good understanding of automotive electrics is required; experience in a similar role is advantageous, however full training in police vehicle systems will be given as part of your induction.
What We Can Offer You
We recognise the extensive skills and experience that a Lead Motor Vehicle Technician will bring to our team, and we offer a range of financial, lifestyle and health benefits to support whatever stage of life you're in, including:
* A competitive salary for a 37-hour working week
* A Local Government Pension Scheme, with typical 28% employer contribution
* 12.5% shift disturbance allowance
* No weekend or bank holiday working
* Opportunity for overtime
* Company provided tooling and laptop
* Company provided uniform and PPE
* Genuine job satisfaction and the opportunity to ‘own your area’
* Fully funded qualifications as required by the role
* Continuous professional development
* Employee Assistance scheme offering help through counselling services, legal advice, fitness advice, personal coaching and health assessment
* Access to Blue Light Card (for a £5 annual fee) offering discounts on products and services, shopping, days out, sporting events, and holidays
Additional Information
Working Hours: The working hours will be split across a two week shift pattern:
* Week 1 – Monday to Thursday working 07.00-15.00 and Friday 07.00-14.30
* Week 2 – Monday to Thursday working 11.00-19.00 and Friday 11.30-19.00
Reporting Line: This role directly reports to a Workshop Controller based at Avonmouth Workshop.
Interview Process Timescales: Shortlisting will take place on 22nd & 23rd October. In person interviews will take place w/c 3rd November. This role will be based at our Yeovil workshop. Travel to other workshops and our Headquarters may be occasionally required. To be eligible to apply for this role you must have a 3 year checkable history in the UK – ideally resident in the UK for the last 3 years.
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