The role of Local Service Manager will include:
1. Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager
2. Developing and maintaining relationships with partners, key stakeholders and external agencies
3. Overseeing the overall delivery of the service
4. Working closely with our internal and external partners to achieve KPI’s
5. Overseeing the service’s financial performance and managing the budget
6. Managing the recruitment, performance and development of staff
7. Flexibility around working hours is expected in accordance with the needs of the service
8. Responsibility for health and safety in the service
Skills and experiences:
9. Previous experience of working in a managerial role within a similar service, you will be able to demonstrate strong interpersonal, leadership and problem-solving skills
10. Strong communication skills and the ability to remain calm under pressure
11. Compassionate, caring, and hard working with a hands-on approach to support
12. You will have experience of working in a personalised way supporting service users to maximise opportunities for personal development
13. Proven ability to liaise effectively with statutory and voluntary partners
14. Travel is a requirement of the role, therefore a full valid driving licence is essential
Why work for us?
We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.
No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.
We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.
We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.
Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
15. £42,107 per annum rising to £44,323per annum after 12 months, subject to satisfactory performance, effective from 1 April 2024
16. At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
17. A pension scheme with employer contributions
18. A variety of online discounts and rewards from major retailers
19. Health and well-being plans
20. Life assurance
21. Family friendly arrangements, including opportunities for flexible working
22. Tax efficient savings through our Cycle to Work scheme
23. A wide range of learning and development opportunities
We’re proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here
Read the full job profile here
Download our Recruitment Pack to learn more about Sanctuary culture and how you can #BeYourBest