Vacancy available for a Senior Service Advisor at Lindleys Autocentres in Nottingham, working within our Central Contact Centre. Start Date: ASAP Wage: £28,000 - £30,000 (with bonus potential of up to £35,000 OTE) Working Hours: Monday – Friday, 08:30 – 17:30 & Saturday (Biweekly): 08:30 - 13:00 Previous motor industry experience in a Service Advisor role is required Why Join Us? At Lindleys Autocentres, we're more than just a family-run business based in Nottingham. We’re a team dedicated to supporting each other and helping our staff grow in their careers. As a Senior Service Advisor, you'll play a crucial role in ensuring smooth operations across our autocentres while enjoying a supportive and rewarding work environment. Job Responsibilities & Tasks Pricing & Parts Sourcing: Assist autocentres by pricing up work and sourcing necessary parts efficiently. Customer Communication: Inform customers about inspection reports, explain required vehicle repairs clearly, and gain approvals. Process Coordination: Ensure seamless workflow by organising and managing incoming work requests. Supplier Liaison: Communicate with suppliers to order parts, manage stock updates, and maintain workshop productivity. Teamwork: Collaborate with managers and technicians to complete key administrative tasks. Adherence to Procedures: Ensure compliance with company policies and complete necessary training. What We’re Looking For Strong customer service and communication skills. Ability to stay organised and manage a fast-paced workload. Confidence in receiving and making phone calls. Computer literacy is essential. Previous motor industry experience in a Service Advisor role is desirable but not essential. Perks and Benefits Competitive Salary: £35,000 OTE (basic bonus). Work-Life Balance: No Sundays or bank holiday work. Staff Perks: Discounts on servicing, MOT, and repairs. Career Growth: Opportunities for development and progression within the company. Incentives: Long-service loyalty rewards and referral schemes. Inclusive Culture: Be part of a supportive, family-run business. Benefits Include: Company pension scheme Employee discounts On-site parking Referral programme Company social events Job Type: Full-time Pay: £28,000.00-£30,000.00 per year Additional pay: Bonus scheme Performance bonus Benefits: Company pension Employee discount On-site parking Referral programme Experience: service advisor: 2 years (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person