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Shift Pattern: 24x7x365 – 4 days on / 4 days off / 4 nights on / 4 nights off
Job Summary:
We are seeking a skilled and detail-oriented Data Centre Engineer to provide operational support within a high-availability data centre environment. You will be responsible for ensuring the smooth running of all hardware installations, maintenance tasks, infrastructure projects, and compliance with operational standards.
This role follows a rotational 24/7 shift pattern and requires a hands-on professional with solid technical skills, strong organisational capabilities, and the ability to work independently under pressure.
Key Responsibilities:
* Operate within a rotating 24/7 shift schedule (4 days on / 4 days off / 4 nights on / 4 nights off)
* Carry out change control management in line with documented procedures
* Manage and resolve incidents within agreed service levels
* Maintain and track IT and infrastructure assets
* Supervise and escort third-party vendors on-site
* Plan and implement IT hardware installations in accordance with strict data centre standards
* Plan and carry out hardware decommissioning and structured cabling removal
* Update relevant documentation, inventories, and system records accurately
* Complete service requests within SLA timeframes
* Ensure compliance with health and safety procedures and operational standards
* Follow established quality control and security procedures relating to data centre environments
Technical Duties:
* Maintain and use toolsets that support data centre operations and management
* Oversee day-to-day governance of the data centre
* Collaborate with facilities teams to optimise energy usage and improve efficiency
* Oversee data centre installations, decommissions, patching, changes, and scheduled maintenance
* Support infrastructure improvement projects, including those involving power supply systems
* Conduct basic server configuration tasks (e.g., iDRAC, iLO)
* Perform fault diagnosis and escalate where required
* Manage and maintain complex inter-rack and inter-room cabling infrastructures
Desired Skills & Experience:
* Proven experience working in high-risk and data centre environments
* Understanding of DCIM tools and related standards (preferred)
* Familiarity with ITSM platforms (e.g., ServiceNow, Remedy) (preferred)
* Strong attention to detail and a proactive attitude
* Good understanding of infrastructure and networking technologies
* Proficiency in Microsoft Office and helpdesk/service delivery applications
* Strong written and verbal communication skills across all levels
* Ability to remain calm under pressure and handle operational challenges
* Capable of working autonomously and as part of a team
* Flexible and adaptable to shift patterns and workload demands
* Excellent organisational and administrative capabilities
* Prior experience in a similar technical support or infrastructure role is essential
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Industries
IT System Data Services, IT Services and IT Consulting, and Engineering Services
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