Receptionist / Front of House Administrator Fixed Term Contract - 15 months Reports to: Department Managers and Site Director About the role We are representing a well established organisation that is looking for a Receptionist / Front of House Administrator. You will be the first point of contact for visitors and callers and will help keep daily operations running smoothly. The role involves customer service and general administration support. Key responsibilities Front of house and communication Welcome visitors and manage sign in Direct visitors to the correct colleagues Answer incoming calls and transfer them as needed Take clear messages when required Manage shared email inboxes and respond or forward messages Distribute post and small deliveries Make site announcements including emergency messages Send customer satisfaction emails and track replies Administration and business support Scan and file documents such as job cards and proof of delivery Manage petty cash and keep accurate records Log customer transport requests on the company system Check payment status of customers before delivery Control access through the car park barrier Carry out roll calls during site evacuations Additional duties Lock the reception area at the end of the day Help update procedures and instructions Manage basic stationery supplies Carry out other tasks as requested Working environm...