Facilities Helpdesk Coordinator
Location: Dartford (Hybrid Working)
Salary: £33,000
Hours: Monday to Friday
A leading facilities management provider is seeking an organised and proactiveFacilities Helpdesk Coordinatorprofessional to join their team based in Dartford. This role offers a great blend of office and home working, supporting the smooth delivery of maintenance contracts across a busy FM portfolio.
This is an excellent opportunity for someone with strong administrative and coordination skills, ideally with experience using Joblogic, Simpro, or similar CAFM systems.
Key Responsibilities
* Provide day-to-day administrative and coordination support to contract managers
* Log and schedule reactive and planned maintenance works
* Liaise with engineers, subcontractors, and clients to ensure smooth job delivery
* Update CAFM systems with job notes, documentation, and compliance records
* Raise purchase orders and support invoicing processes
* Produce reports, trackers, and contract documentation
* Manage contract inboxes and ensure client SLAs are met
* Assist with monthly billing and financial reports where required
Skills & Experien...