Dental Practice Manager, Croxteth, Merseyside.
Hours: Full-time or Part-time (to be discussed at interview)
Salary: Up to £30,000 per annum (pro rata, depending on experience)
Practice Type: Mixed & Private, 8-surgery practice with growth plans
We are seeking a dynamic, commercially minded Dental Practice Manager to lead and develop our growing dental practice in Liverpool. This is a unique opportunity for an experienced manager to play a key role in driving business growth, enhancing private and specialist services, and supporting the long-term expansion of the practices.
This role is ideal for someone who combines strong leadership, operational excellence, and commercial awareness, with a passion for delivering outstanding patient care.
The Role
Reporting to the Principal Dentist, you will oversee the operational, financial, governance, facilities, technology, and people management of both practices. You will act as CQC Registered Manager, ensuring full compliance while also driving sales performance, private growth, and patient experience.
You will be responsible for supporting the development of private and specialist services, including (where applicable):
1. Implants, Endodontics, Periodontics, Prosthodontics, Oral Surgery, Aligners/Orthodontics
You will also ensure the effective delivery of any NHS contract activity using a mixed skill set of clinicians.
Key Responsibilities
Practice Leadership & Operations
2. Oversee day-to-day operations across both sites
3. Lead, motivate, and develop high-performing clinical and non-clinical teams.
4. Manage recruitment, training, rotas, appraisals, and performance
5. Foster a positive, supportive, and high-performance team culture
Commercial Growth & Business Development
6. Drive top-line sales, private revenue, and profit growth
7. Develop and implement strategies to increase treatment uptake and patient retention
8. Support treatment coordination and patient finance discussions
9. Build strong referral relationships with specialist dentists and partners
10. Monitor KPIs, chair utilisation, and financial performance
Marketing & Brand Development
11. Develop and manage the practice’s social media presence and online marketing strategy.y
12. Support review management, local outreach, and brand building
13. Promote private and specialist services to expand the patient base
Compliance, Governance & Regulation
14. Act as CQC Registered Manager and ensure inspection readiness
15. Maintain compliance with CQC, GDPR, infection control, safeguarding, radiography, COSHH, RIDDOR, and Health & Safety
16. Oversee audits, policies, and governance frameworks
17. Manage patient complaints, feedback, and service improvement initiatives
Financial & Operational Management
18. Support budgeting, cost control, supplier negotiations, and stock management.
19. Oversee diary optimisation and workflow efficiency
20. Ensure effective use of dental software, CRM systems, and IT platforms
About You
Essential
21. Minimum 3+ years’ experience in a senior dental practice management role
22. Proven track record of sales growth, profit improvement, and performance management
23. Strong leadership, communication, and relationship-building skills
24. Comprehensive knowledge of CQC compliance, governance, and GDPR
25. Commercial mindset with a passion for growth and service excellence
26. Confident using dental software, CRM systems, and Microsoft Office
Desirable
27. Level 4+ qualification in Dental Practice Management or Leadership
28. GDC-registered clinician background
29. Experience in treatment coordination and private case conversion
30. Familiarity with CBCT scanners and intra-oral scanners
31. Experience managing multi-site practices
What We Offer
32. Salary up to £30,000 per annum (pro rata, DOE)
33. Full-time or Part-time hours (to be agreed at interview)
34. Performance-related bonus potential based on growth, sales, and profitability
35. Opportunity to play a key role in scaling and shaping the future of the practices
36. Supportive leadership and autonomy to make a real impact
37. Long-term career progression within a growing organisation
Interested?
If you are a driven Dental Practice Manager who thrives in a growth-focused, patient-centred environment, we would love to hear from you. 'Apply' today for a private and confidential chat.