Hays is working with a manufacturing organisation in Bradley Stoke, Bristol. The organisation are looking for a Customer Service Clerk who is passionate about customer service and has knowledge of order processing. Salary for the role is up to £27-28K p/a. The organisation offers hybrid working, one day a week.
Main duties include:
* Maintain exceptional service to customers by email and telephone
* Receive orders from customers and accurately record them on the database
* Process refunds and coordinate with logistics
* Booking transport for despatch
* Maintenance of client databases
* Ensure health and safety compliance
You:
* Educated to A Level Standard or equivalent
* Customer service knowledge and experience is essential.
* IT skills - SAP essential
* Experience of sales processing
* Exceptional communication skills
* Highly organised
* Resilience
* Ability to work well in a high-paced environment. What you'll get in return
* Competitive salary
* Flexible working arrangements
* 23 days holiday + bank holidays, increasing with length of service
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. INDHAF