Job Overview
Job Title: BuildingRepair Network Operations Manager
Target Start Date: ASAP
Contract Type: Permanent, Part Time, Full Time, Job Share
Salary Range: £41,200- £61,800
Location: Flexible
Ageas Claims team is seeking an experienced BuildingRepair Network Operations Manager to oversee our growing and dynamic network. The role is responsible for the operation and well‑being of Ageas' contractor network, ensuring all standards are met in a timely and accurate manner. You will lead a national team, driving service quality, cost accuracy, and operational excellence.
Main Responsibilities
* Lead national building repair operations to ensure resilience, compliance, and excellent customer outcomes.
* Drive cost control through strong commercial management, supplier oversight, and risk mitigation.
* Build and manage a high‑performing national network of repair contractors and fulfilment partners.
* Identify and manage operational, commercial, regulatory, and supply chain risks across BAU and surge activity.
* Monitor industry trends and regulatory changes to keep Ageas’ fulfilment capability competitive and future‑ready.
Required Skills and Experience
* Lead national building repair operations to ensure resilience, compliance, and excellent customer outcomes.
* Drive cost control through strong commercial management, supplier oversight, and risk mitigation.
* Build and manage a high‑performing national network of repair contractors and fulfilment partners.
* Identify and manage operational, commercial, regulatory, and supply chain risks across BAU and surge activity.
* Monitor industry trends and regulatory changes to keep Ageas’ fulfilment capability competitive and future‑ready.
Benefits
* Flexible working – Smart Working at Ageas, part‑time and job‑share options, 35 days holiday plus bank holidays, and flexible days (buy/sell).
* Health support – Dental insurance, Health Cash Plan, Health screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Wellbeing activities, mindfulness sessions.
* Financial benefits – Competitive pension, employee savings, employee loans, 50% off esurance and Sheilas' Wheels motor and home insurance, annual bonus schemes, salary reviews.
* Workplace well‑being – Sports and social club events, wellbeing activities, mindfulness sessions.
* Family support – Maternity, pregnant parent, primary adopter entitlement (16 weeks full pay), paternity/non‑pregnant parent/co‑adopter (8 weeks full pay).
* Partner benefits – Life assurance and critical illness cover.
* Technology – Deals on gadgets such as wearables, tablets, and laptops.
* Transport – Car salary exchange, cycle scheme, vehicle breakdown cover.
* Return to work – Programme after maternity leave.
Ageas is an inclusive employer. We are a signatory of the Race at Work Charter, Women in Finance Charter, iCAN, and GAIN. As a Disability Confident Leader, we ensure recruitment processes are fully inclusive and guarantee an interview for applicants with a disability who meet the minimum criteria for the role. We maintain a zero‑tolerance approach to harassment during the recruitment process.
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