Position Summary
Sales Customer Relationship Manager based at our Taunton Retailer.
At Howards Motor Group, we pride ourselves on our supportive, team-focused culture where every team member is valued. You'll join a passionate team that always aims for excellence in delivering customer satisfaction.
With an uncapped OTE of £44,500, the sky is the limit for your earning potential. Your success directly reflects your hard work and results.
Responsibilities
- Manage customer expectations throughout the sales process, ensuring excellent service.
- Advise clients on finance, insurance, and additional products, upselling where appropriate.
- Keep up to date with the latest product knowledge to ensure that customers receive the best service.
- Build and maintain a prospect list, maximising sales leads and managing prospects.
- Pro-actively generate leads and manage customers in the sales cycle.
Qualifications
- A full driving licence, Manual and Auto.
- Honesty, with high levels of integrity.
- Ability to work weekends on a regular basis.
- Target-driven, customer-focused individuals, ideally with sales experience.
- Excellent communication and customer-facing skills.
- Competency in negotiating and closing sales while maintaining an excellent customer experience.
- Well-presented with a passion for delivering outstanding service.
- Ability to work within defined processes and maintain accurate records.
- Resiliency and results-focused, you will always be open to positive feedback.
Benefits
- A generous and uncapped bonus scheme - enabling you to earn your potential
- Enhanced Holiday Allowance - increasing with service and with an additional day for your birthday
- Training and Career Development - continuous training and opportunities for career progression
- Pension Scheme with a well-known and established provider
- Life Assurance Scheme - paying a minimum of twice your salary to your loved ones.
- Discounted MOT & Service costs
- Discounted gym membership
- Employment Assistance Programme - providing savings and discounts, GP access, mental health support, physiotherapy and Cancer Assist
- Regular staff social events to connect with your colleagues.
- Employee recognition programmes, including Employee of the Month and Long Service Recognition Scheme
- Free refreshments while at work
