Overview
Customer and Trading Manager - Nightshift
Join to apply for the Customer and Trading Manager - Nightshift role at Sainsbury's.
Leading in our stores Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What you’ll be doing
* Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
* Run a full store operation on your own overnight, responsible for the full shift and the safety and wellbeing of colleagues in store.
* Ensure standards are brilliant come morning so we’re ready to serve our customers.
* People management includes performance and capability, disciplinary processes, scheduling and pay accuracy.
Our nightshift managers work full-time hours over 4 nights, plus a £4,500 premium on top of base salary. Nightshifts typically run from 22:00 until 08:00.
What makes a great nightshift manager
* Comfortable with nightshift working and adaptable to the physical and mental impact of these shift patterns; committed to a safe and healthy environment for their team.
* Previous line management responsibilities in a fast-paced, operational environment.
* Resilience to deal with the mental and physical demands of working nights.
* Provides brilliant customer service and coaches a team to do the same.
* Experience delivering and monitoring KPIs or other performance indicators.
* Ability to manage disciplinaries, performance issues or other employee relations matters.
* Leads operations and is comfortable operating alone in the absence of more senior management.
* Places inclusivity at the heart of everything they do.
Working for us has great rewards
* Salary will be dependent on experience, store size, complexity and location. Benefits for managers include a range of offerings listed below.
* Discount card – 10% online and in-store discounts, with higher rates on specific days and brands.
* An annual bonus scheme based on performance.
* Free food and hot drinks for colleagues in all stores.
* Generous holiday entitlement, maternity and paternity leave.
* Pension – employer contributions matched.
* Sainsbury’s share scheme – eligibility for investments at discounted rates.
* Wellbeing support – access to emotional support, counselling, legal and financial advice.
* Colleague networks – opportunities to connect and grow.
* Cycle to Work scheme – hire a bike and cycling equipment with tax and NI savings.
* Special offers on gym memberships, restaurants, holidays, vouchers and more.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. We may offer enhanced discretionary leave for families and support for carers. We provide resources to help colleagues understand and support their role and their team. Our internal networks seek to ensure true representation for everyone, helping us identify and remove barriers. We offer development opportunities, including mentorship, training, and career progression pathways, to help colleagues grow and succeed. We celebrate diversity through initiatives and events, fostering inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Finance and Sales
Industries
* Retail
#J-18808-Ljbffr