About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About the Job
An opportunity has arisen for a Valet Attendant to join us at Jumeirah Carlton Tower.
The main duties and responsibilities of this role are:
* Operate and maintain dry cleaning machinery and equipment, including dry cleaning machines, pressing equipment, and stain removal tools, ensuring efficient and effective cleaning processes.
* Handle guests' garments with care, applying appropriate dry-cleaning techniques and treatments to ensure high-quality results and preservation of garment fabrics and colors.
* Identify and treat stains or spots on garments using specialized cleaning agents and techniques, ensuring that stains are removed effectively without damaging the fabric.
* Inspect garments before and after cleaning to ensure they meet the hotel's quality standards, checking for any damage, imperfections, or missed spots that require attention.
* Provide excellent customer service by addressing guests' special requests, inquiries, and concerns related to their dry-cleaning needs, ensuring a high level of satisfaction.
* Manage inventory of dry-cleaning supplies, including solvents, detergents, and other cleaning agents, ensuring that stock levels are maintained.
About you
The ideal candidate for this position will have the following experience and qualifications:
* Strong stakeholder engagement skills, working closely with internal departments (Housekeeping, Front Office, Procurement, HR) and external contacts (guests, visitors, and suppliers)
* Minimum of a High School Diploma (or equivalent qualification)
* At least 1 year of hands-on experience in dry cleaning or a related field
* Practical knowledge of operating dry-cleaning equipment and handling a variety of fabrics
About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding
financial incentives, comprehensive healthcare, and opportunities for professional development
Benefits include -
* Access to Learning & Development programmes and clear career pathways
* Opportunities for internal mobility within our global network
* Colleague discounts on food, beverage, and hotel stays worldwide
* Health care and insurance benefits
* Competitive salary + excellent service charge
* Extra holiday for significant Birthdays (21.30.40. etc.)
* Jumeirah perks website access – discount
* Dry cleaning of uniform or Business attire
* Meals on duty!